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Mediating Contribution of Job Crafting to the Role of Servant Leadership and AI in Enhancing Work Engagement
Citation. Lestari, M. A., Sulistyawati, A. I., & Saif, G. M. S. (2024). Mediating contribution of job crafting to the role of servant leadership and AI in enhancing work engagement. Advances in Educational Innovation, 1(1), 26–35. https://doi.org/10.69725/aei.v1i1.84
Summary. This cross-sectional survey study examines whether job crafting links AI awareness and servant leadership with work engagement among Indonesian coffee-chain employees. It reports that servant leadership predicts job crafting and work engagement, while AI awareness does not predict job crafting but does predict work engagement. The authors report that job crafting mediates the servant-leadership–engagement relationship but not the AI-awareness–engagement relationship.
Key claims
- In the authors’ hypothesis tests, AI awareness was not significantly associated with job crafting (reported Sobel value 0.20, p = 0.08).
- Servant leadership was positively associated with job crafting, and job crafting was positively associated with work engagement (both reported p = 0.00).
- The study reports mediation of the servant-leadership–work-engagement relationship through job crafting, but not mediation of the AI-awareness–work-engagement relationship.
Evidence & limitations
- The study reports a purposive, cross-sectional Google Forms survey of 230 Kopi Kenangan employees in Indonesia and uses structural equation modeling; the design cannot establish causality or broad generalizability.
- The DOI resolves publicly and Crossref registers the item as a 2024 journal article, but peer-review practices were not independently verified; the record is therefore classified as other pending human review.